Certified Insurance Service Representative

CISR logoCISR’s goal is to challenge you to become one of the best. You may choose to focus on specific topics, or you may decide to go for the designation. When you successfully complete the optional examination following five of the nine courses/modules listed below, you will have earned the right to be called a Certified Insurance Service Representative. You do not need to be licensed to attend CISR courses.

Register Online for CISR In-Class or Virtual Programs
In-Class CISR Info Sheet
Virtual CISR Info Sheet

Course Descriptions

Sept 15, 2022: Wm. T. Hold Seminar Agenda

Certified Insurance Counselor

CIC logoThe CIC program has been the insurance industry’s premier proven source for practical, real-world education since 1969. To earn your CIC designation, you must attend five intensive three-day institutes and pass comprehensive essay exams which immediately follow. All institutes must be completed within a five-year period. You are then required to attend either one regular institute or a Ruble Seminar (offered to only CICs) each year thereafter.

Register Online for CIC In-Class or Virtual Programs

Course Agendas

Course Descriptions (Scroll down page to CIC Course section.)

In-Class CIC Info Sheet
Virtual CIC Info Sheet

Exam Information

Starting January 1, 2022
CIC exams are now taken online at (no longer on the third day of class). Our CIC registration confirmation emails contains exam details. For urgent exam issues, such as not being able to access your exam, please contact

Proctor Requirement Reinstated for CIC & CISR Exam-Takers
As of February 1, 2021, The National Alliance has reinstated the requirement for a disinterested third-party proctor to monitor students taking online exams for designations including CIC and CISR. (They had relaxed the requirement due to COVID-19.) Exam takers must submit proctor information in their National Alliance profile account prior to taking the exam. There is a new “Proctor” button in the course history section for this purpose. Full details and how-to videos are available on The National Alliance website.

Please Note

IIABA Excellence in Insurance Education 2021 Award WinnerDue to Covid-19, in-class programming schedules are revised periodically and may result in cancellations, date or facility changes. 

Online Class Opportunities through National Alliance. Both instructor led and self-paced CIC and CISR classes available. Just click the blue "Delivery Method" button on the left-hand side of the page to choose your preferred class format.

Need a CIC/CISR Deadline Extension? Contact National Alliance to request one: (800) 633-2165

Register Online for Any Class
Check your designation status