CIC, CISR, TQA

Certified Insurance Service Representative

CISR logoCISR’s goal is to challenge you to become one of the best. You may choose to focus on specific topics, or you may decide to go for the designation. When you successfully complete the optional examination following five of the nine courses/modules listed below, you will have earned the right to be called a Certified Insurance Service Representative. You do not need to be licensed to attend CISR courses. Course Descriptions. 

2021 In-Class Schedule/Registration Form

2021 Virtual Class Schedule/Registration Form

Certified Insurance Counselor

CIC logoThe CIC program has been the insurance industry’s premier proven source for practical, real-world education since 1969. To earn your CIC designation, you must attend five intensive three-day institutes and pass comprehensive essay exams which immediately follow. All institutes must be completed within a five-year period. You are then required to attend either one regular institute or a Ruble Seminar (offered to only CICs) each year thereafter. Course Descriptions.

2021 In-Class Schedule/Registration Form

2021 Virtual Class Schedule/Registration Form

Total Quality Agency

Total Quality Agency logoWhether you’re new to agency management, planning for perpetuation or simply trying to become extraordinary, the Total Quality Agency (TQA) series of seminars will provide you with a strategy for total quality agency management. TQA combines Best Practices with data and tools that will assist in building and growing a successful agency for the future. The time is now to plan! Please email Deb Carmody to get on the list for 2021.

Please Note

Due to Covid-19, in-class programming schedules are revised periodically and may result in future cancellations or date changes.   

Online Class Opportunities through National Alliance. Both instructor led and self-paced CIC and CISR classes available. Just click the blue "Delivery Method" button on the left-hand side of the page to choose your preferred class format.

Need a CIC/CISR Deadline Extension? Contact National Alliance to request one: (800) 633-2165

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