If you’ve ever dreamt of delving deep into every aspect of what drives your agency with the goal of building a comprehensive plan to take it from successful to extraordinary – Big I Michigan’s Total Quality Agency (TQA) program exists to help you do just that.
Under the guidance of national experts, the TQA journey will provide you with the tools to take an unprecedented look at the good, the bad and the ugly of your agency’s operations/procedures, leadership/management, valuation/perpetuation, company relationships, marketing and more.
From there you’ll build a rock solid plan - then work the plan to make the changes necessary to get your agency where you always knew it could be – the next level. TQA’s program structure includes accountability to others in the program to keep you on track every step of the way.