Convention Agenda

Monday, February 20, 2023

7:30 AM
Registration Desk Open

8:30- 11:30 AM
E&O: Meeting the Challenge of Change – Exposures with Dave Walker
Minimize your agency's exposures by looking at agency operations, excess & surplus lines, social media, data breaches and through compliance with state and federal laws.

Approved for 3 hours, Michigan P/C credit, CC: 86967.


11:45 AM - 1:15 PM

3, 2, 1, Blastoff! Keynote: Arel Moodie, The Art of Likability
Learn how to leverage likability to build stronger relationships, lead better, close more sales, keep more customers and increase success in your professional and personal life.

 

David Walker

 

Arel Moodie

Fast Track: Sessions 1-3

These fast-paced practical knowledge based sessions run concurrently, but repeat every hour so you don’t have to miss one!
Total Quality Agency logo Fast Track Session 1 Fast Track Session 2 Total Quality Agency logo Fast Track Session 3
1:30 - 2:15 PM Relationship Selling with Arel Moodie
Implement or Die: Turning Great Ideas into Actionable Processes in Your Agency with James Jenkins

Selling Flood to your Michigan Clients with Flood Guru Chris Greene

2:30 - 3:15 PM Relationship Selling with Arel Moodie
Implement or Die: Turning Great Ideas into Actionable Processes in Your Agency with James Jenkins
Selling Flood to your Michigan Clients with Flood Guru Chris Greene
3:30 - 4:15 PM Relationship Selling with Arel Moodie
Implement or Die: Turning Great Ideas into Actionable Processes in Your Agency with James Jenkins
Selling Flood to your Michigan Clients with Flood Guru Chris Greene

CE Track

 

1:30 – 4:15 PM
Cannabis Risk with Joe Dahlvig

A 360 degree look at the cannabis market and its insurance considerations. Presented by Arlington/Roe.

Approved for 3 hours Michigan P/C credit, CC: 87436.

 


4:45 - 5:30 PM
Celebrate our 125th Year Cocktail Hour
Drinks and hors d'oeuvres with Big I Michigan Staff to celebrate 125 years of Big I Michigan!


5:30- 8:00 PM

Night on the Town
Schedule dinner with a colleague or new friends at one of the many amazing dining establishments Grand Rapids has to offer. 


8:00 - 11:00 PM

Annual Young Agent Networking Event
Join Michigan's Young Agents and association leadership in the Emerald Ballroom for their annual Monday evening networking event. The night's festivities will include a 50/50 raffle and games. Cash bar.

 

125th Anniversary Logo

 

Young Agent Networking event

Tuesday, February 21, 2023

7:00 AM
Registration Desk Open


Fast Track: Sessions 4-6

Tips and tricks you can take back to the agency and use right away!
Fast Track Session 4 Total Quality Agency logo Fast Track Session 5 Total Quality Agency logo Fast Track Session 6 Total Quality Agency logo
8:45 - 9: 30 AM Creating the Supreme Customer Service Representative with Sheldon Snodgrass
Getting the Most Out of your Agency Management System with EPIC

Agency Onboarding Tips with Kate O’Toole

9:45 - 10:30 AM Creating the Supreme Customer Service Representative with Sheldon Snodgrass
Getting the Most Out of your Agency Management System with EPIC
Agency Onboarding Tips with Kate O’Toole
10:45 - 11:30 AM Creating the Supreme Customer Service Representative with Sheldon Snodgrass
Getting the Most Out of your Agency Management System with EPIC
Agency Onboarding Tips with Kate O’Toole

CE Track

 

8:45 – 11:30 AM
Best Practices in Preparing and Issuing Certificates of Insurance with Rob Umstead

Back by popular demand, Rob will explain how to prepare and issue Certificates of Insurance to mitigate your agency’s exposure to Errors & Omissions.

Approved for 3 hours of either P/C or L/H CE credit, Course Code: 84627.

 


11:45 AM - 1:15 PM
Reaching for the Stars Lunch
Includes Big I National Update with Charles Symington and Big I Michigan Awards 


1:30- 2:00 PM

Annual Membership Meeting
Member agents only.

 

Young Charger Award Presentation

 


Fast Track: Sessions 7-9

This afternoon's Fast Track Sessions offer attendees activity-based networking opportunities. A great team-building opportunity as well!
Fast Track Session 7 Fast Track Session 8 Fast Track Session 9
2:00 - 2:45 PM Mixology (Libations and Laughter) Guided Painting Session with Paint Your Poison

Trivia (A Little Competitive Fun)

3:00 - 3:45 PM Mixology (Libations and Laughter) Guided Painting Session with Paint Your Poison Trivia (A Little Competitive Fun)
4:00 - 4:45 PM Mixology (Libations and Laughter) Guided Painting Session with Paint Your Poison Trivia (A Little Competitive Fun)

CE Track

 

2:00 – 4:45 PM
Ethics - What's the Right Answer? with Lori Heemstra

With rarely a clear-cut answer in ethical decision making, this session will focus on ethical thought, behavior, and responsibility - and provide advice on how to develop a corporate ethics program in your agency. Lori will include a review of ethical insurance dilemmas and how to apply the principles learned to come up with solutions.

Approved for 3 hours Michigan Ethics credit, CC: 87043.

 


5:15 - 6:45 PM
Enjoy Grand Rapids Evening!
Schedule dinner with a colleague or new friends at one of the many amazing dining establishments Grand Rapids has to offer. 


7:00- 9:00 PM

PAC Investor Appreciation Reception
By invitation only, or make an investment at the door. Legislator guest list to be announced.

 

PAC Reception

 

Wednesday, February 22, 2023

7:00 AM
Registration Desk Open


Fast Track: Sessions 10-12

This morning's fast track session focus is agency management.
Total Quality Agency logo Fast Track Session 10 Fast Track Session 11 Total Quality Agency logoFast Track Session 12
8:45 - 9:30 AM Learn from Others: Common Mistakes Employers Make with Sean Siebigteroth

Making the Most Out of Trusted Choice Marketing

Exploring the Planet of Digital Marketing. Tips and tools to create an impactful digital presence with Lisa Lemanski and Monica Stolar

9:45 - 10:30 AM Learn from Others: Common Mistakes Employers Make with Sean Siebigteroth

Making the Most Out of Trusted Choice Marketing Exploring the Planet of Digital Marketing. Tips and tools to create an impactful digital presence with Lisa Lemanski and Monica Stolar
10:45 - 11:30 AM Learn from Others: Common Mistakes Employers Make with Sean Siebigteroth

Making the Most Out of Trusted Choice Marketing Exploring the Planet of Digital Marketing. Tips and tools to create an impactful digital presence with Lisa Lemanski and Monica Stolar

CE Track

 

8:45 – 11:30 AM
Agency Management and Team Development with Sheldon Snodgrass

Sheldon will take a deep dive into creating the greatest team and best atmosphere in your agency – all leading to increased productivity.

Filed for 3 hours Michigan CE credit. Qualifies for TQA Update. Total Quality Agency logo

 


12:00 - 3:00 PM
Big I Michigan Trade Show and Lunch at the Amway
A new, more convenient location brings our trade show and lunch together for optimal energy and fun.


5:15 - 6:45 PM

Dinner On the Town
Grab your group and calorie up for the great evening ahead.


7:00 - 8:30 PM

The Main Event: Featuring World Series MVP, Baseball Hall of Famer, and Lansing native John Smoltz.!!!
Head back to the Ambassador Ballroom for our MVP Guest John Smoltz.


8:30 - 11:00 PM

Last Call: Featuring Jedi Mind Trip
Let's top off this night of excitement with one last networking bash featuring live music from Jedi Mind Trip!

 

Trade Show

 

Main Event Special Guest John Smoltz

 

Music by Jedi Mind Trip
Music by Jedi Mind Trip!

2023 TQA Update

There are tTQA logowo ways to fulfill your agency's 2023 TQA designation requirement at Convention:
      1. Attend any 3 Fast Track Sessions denoting the TQA logo next to the Session number.
      2. Attend the Wednesday AM CE course: Agency Management and Team Development with Sheldon Snodgrass.