Breakdown of Events by Day
Monday
February 24
2:00 p.m. - 5:00 p.m.ACTIVE SHOOTER / WORKPLACE VIOLENCE RISK & INSURANCEINSTRUCTOR: Paul Marshall
The rising numbers of Active Shooter / Deadly Weapon attacks are a bit staggering with organizations having a duty of care to maintain a safe environment for staff and visitors. This class is designed to teach about Active Shooter / Workplace Violence Risk & Insurance to help agents and brokers better serve their clients as well as avoid possible E&O situations. Approved for 3 hours P/C Michigan CE credit. CC: 79261. 8:00 p.m.PRE-CONVENTION NETWORKING EVENT (hosted by MAIA Young Agents)Your warm-up to convention - all attendees welcome to join us at the Rendezvous Lounge inside the Amway Grand!
Young Agents start convention off right with a Pre-Convention Networking Event at the Rendezvous Lounge in the Amway Grand Lobby.
Tuesday
February 25
8:30 a.m. - 11:30 a.m.
I'LL BE WATCHING YOU: ETHICS AND PROFESSIONAL STANDARDS
INSTRUCTOR: Todd Davis, CIC
The course will focus on the basic tenets of Ethics and the formation of ethical practices in society and how insurance professional must apply those principles in a rapidly changing world. The discussion will also include a focus on how an Ethical Code of Conduct can be applied to emails, internet marketing, social media, and electronic communications.
Approved for 3 hours Ethics Michigan CE credit. CC: 79262.
8:30 a.m. - 11:30 a.m.
CANNABIS 2020: THE OPPORTUNITIES IN A GROWING INDUSTRY
INSTRUCTOR: Rick Pitts, JD
Objective of the course is to have students gain a wide-ranging sensitivity for the issues they might encounter if asked to insure a dispensary (or a home-grower, too). State and federal treatment of marijuana and allied products will also be discussed in terms of the opportunities for agents to write cannabis risks. Approved for 3 hours P/C Michigan CE credit. CC: 79259.
8:30 a.m. - 11:30 a.m.
YOUR LEGACY IN MOTION ... AGENCY PERPETUATION
INSTRUCTOR: David Tralka
Come explore the current state of the M&A market. Agency owners and principals will learn the key components of financially planning and preparing for perpetuation or acquisition. Agency owners will gain a better understanding of the value of their agency and the options to enhance the value of their businesses. Approved for 3 hours P/C or L/H Michigan CE credit. CC: 79576.
11:45 a.m. - 1:15 p.m.
OUT OF THIS WORLD LUNCH - EVERYTHING TASTES LIKE CHICKEN - EXPLORING REALITY IN OUR INDUSTRY
BY: TalentRebellion No CE.
- DIFS DIRECTOR ANITA FOX TO ADDRESS LUNCHEON ATTENDEES
- MAIA AWARDS
1:30 p.m. - 4:30 p.m.
WANT TO GROW? LOOK AT YOUR DATA!
INSTRUCTOR: Carey Wallace
Approved for 1 L/H or P/C Michigan CE credit. CC: 79578.
THE MILLENNIAL EDGE - LEARN HOW TO HIRE AND DEVELOP A MILLENNIAL WORKFORCE
INSTRUCTOR: Art Betancourt
No CE.
1:30 p.m. - 4:30 p.m.
E&O RISK MANAGEMENT: OPERATIONS FOCUS
INSTRUCTOR: Todd Davis, CIC
The course examines insurance risks, the role of an insurance intermediary in the transfer of risk from consumer to insurance carrier, and the risks associated with professional obligations and responsibilities imposed by courts, laws regulating the sale of insurance, and peer/industry standards. Topics covered include common mistakes made in processing both Personal Lines and Commercial Lines policies. Approved for 3 hours P/C or L/H Michigan CE credit. CC: 79300. This class qualifies for the Westport/ Swiss Re and Fireman’s Fund discounts.
1:30 p.m. - 4:30 p.m.
CANNABIS: THE CHALLENGES IN A GROWING INDUSTRY
INSTRUCTOR: Rick Pitts, JD
Objective is to have insurance personnel become sensitive to the coverage issues which may arise connected to marijuana, especially in the situations in which the risk has not been thoroughly previewed and underwritten before the loss. State and federal treatment of marijuana and allied products will be discussed in terms of the challenges agents may face. Approved for 3 hours P/C Michigan CE credit. CC: 79260.
1:30 p.m. - 4:30 p.m.
WINNING OVER THE C-SUITE WITH SAFETY
INSTRUCTOR: Dustin Boss
Taking proactive measures to protect people from occupational health hazards is crucial for any business. Learn how to use a combination of workplace safety, OSHA and worker’s comprehensive coverage to win over corporate officers to the side of safety. Learn how to provide amazing value that employers can’t resist! Approved for 3 hours P/C Michigan CE credit. CC: 79301.
5:15 p.m. - 6:15 p.m.
MIX-IT-UP
Won't you join us in the Center Concourse before heading out for a night on the town?
6:45 p.m.
FREE EVENING
Cruise Grand Rapids!
Wednesday
February 26
8:30 a.m. - 11:30 a.m.
PERFORMANCE MATTERS - PREP INTERNALLY TO ELIMINATE THE FEAR FOR FUTURE LOSS
BY: TalentRebellion
Approved for 3 hours P/C or L/H Michigan CE credit. CC: 79554.
8:30 a.m. - 11:30 a.m.
ACTIVE SHOOTER / WORKPLACE VIOLENCE RISK & INSURANCE
INSTRUCTOR: Paul Marshall
The rising numbers of Active Shooter / Deadly Weapon attacks are a bit staggering with organizations having a duty of care to maintain a safe environment for staff and visitors. This class is designed to teach about Active Shooter / Workplace Violence Risk & Insurance to help agents and brokers better serve their clients as well as avoid possible E&O situations. Approved for 3 hours P/C Michigan CE credit. CC: 79261.
8:30 a.m. - 11:30 a.m.
WORKING 9 to 5 - SELECT, DEVELOP, & RETAIN GREAT EMPLOYEES
INSTRUCTOR: Art Betancourt, SPHR, SHRM-SCP
Approved for 3 hours P/C or L/H Michigan CE credit. CC: 79551.
11:45 a.m. - 1:45 p.m.
SPOTLIGHT LUNCH: REFORM ROULETTE - AUTO NO-FAULT EXCHANGE
No CE.
- IIABA CHAIR JON JENSEN
- RECOGNITION OF THIS YEAR'S TQA AGENCIES
- MAIA SOCIETY RUNDOWN (MEMBERSHIP MEETING)
2:00 p.m. - 5:00 p.m.
TRADE SHOW
5:15 p.m. - 6:15 p.m.
PAC RECEPTION
7:00 p.m.
COMPANY HOSPITALITY SUITES
Earn up to six TQA credits at convention. Classes that qualify for TQA credit noted with a diamond ().