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Frequently Asked Questions

How many credits do I need for Continuing Education and how long do I have to get them?
A licensed agent needs to complete 24 credits every two years.

Do all 24 credits need to be in the license I hold?
Of the 24 credits required 3 must be in Ethics, the remaining 21 can be in any other line.

When is my review date?
As of January 4, 2010, CE review dates are based on your birth month and birth year.  The new CE review date guidelines are below:

Producers and Solicitors with even year dates of birth:

  • Last completed CE review date in 2008 – New CE review date will be the first day of the licensee’s birth month in 2010 and every two years thereafter
  • Last completed CE review date in 2009 – New CE review date will be the first day of the licensee’s birth month in 2012 (this is a change from the initial conversion plan) and every two years thereafter

Producers and Solicitors with odd year dates of birth:

  • Last completed CE review date in 2008 – New CE review date will be the first day of the licensee’s birth month in 2011 and every two years thereafter
  • Last completed CE review date in 2009 – New CE review date will be the first day of the licensee’s birth month in 2011 and every two years thereafter

Producers and Solicitors who are assigned a new CE review date in the first six months of 2010 will be granted an automatic one time 90-day extension to complete CE.

Producers and Solicitors with first time CE review dates with even year dates of birth:

  • Licensed in 2008 – New CE review date will be the first day of the licensee’s birth month in 2010 and every two years thereafter
  • Licensed in 2009 – New CE review date will be the first day of the licensee’s birth month in 2012 and every two years thereafter

Producers and Solicitors with first time CE review dates with odd year dates of birth:

  • Licensed in 2008 – New CE review date will be the first day of the licensee’s birth month in 2011 and every two years thereafter
  • Licensed in 2009 – New CE review date will be the first day of the licensee’s birth month in 2011 and every two years thereafter

How far in advance should I have my credits completed?
A CE course provider has up to 30 days from the date of the course to report attendance to PSI. PSI has five to seven days to put the data into their system. The recommended time to complete your credits is one month to 45 days before your review date.

What if I don't get my credits completed on time?
If your credits are not completed and reported by your review date, your license will go into suspension. However, an automatic 90-day grace period is granted. If the credits are completed and reported within those 90 days, your license will be reinstated. If you fail to complete and report the credits in those 90 days, your license will be revoked.  You will have one year to go through the reinstatement process without having to attend a pre-approved pre-licensing course.

How do I check on my CE credits?
Check through DIFS Agent Search Page Or, you can call PSI at 800-733-9267.

What is PSI?
PSI is the vendor contracted by the State of Michigan to administer exams and to keep track of producer’s credit information. 

Do you have self-study CE courses?
MAIA has teamed up with CEU.com to offer you online continuing education courses. Click here to visit the CEU.com site.

Do you offer self-study Licensing in a software format?
No, not at this time. 

How long do I have to complete the self-study Licensing textbook course?
Due to the continual updating of materials, we recommend you complete your course of study within five weeks of purchase.

What do CIC and CISR stand for?
CIC stands for Certified Insurance Counselor. CISR stands for Certified Customer Service Representative. Click here for more information about these prestigious designations.

How long do I have to complete my CIC or CISR designation?
You must complete your CIC designation five years from your first passing exam date. You must complete your CISR designation three years from your first passing exam date.

What is the difference between a Licensed Insurance Solicitor and a Licensed Insurance Producer?
A Licensed Insurance Solicitor is sponsored by an agency. A Licensed Insurance Producer is sponsored by a company.

Do I need a sponsor to take the Licensing class?
No, you do not need a sponsor to take the licensing class or the exam. However, you do need a sponsor before you can write your first book of business.

Is the Licensing exam given on the last day of class?
No. You must schedule the exam separately with PSI by calling 800-733-9267 or Click here to go to the PSI web site.

Where do I get the forms I need for the exam?
You can obtain the forms at the DIFS (Department of Insurance and Financial Services) web site. Click here

If you have any other questions about career enhancement or CE information, please call the Professional Development  Department at 800/589-5065 or e-mail your question to us.

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